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Terms and Conditions

Last updated: October 28, 2025

Agreement to Terms

By visiting Turkish Coffee House or using our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not visit our coffee house or use our services.

These Terms constitute a legally binding agreement between you and Turkish Coffee House ("we," "our," or "us").

Service Description

Coffee House Services

  • We provide authentic Turkish coffee and traditional beverages
  • We offer traditional Turkish desserts and breakfast items
  • We provide a comfortable atmosphere for dining and relaxation
  • We offer free WiFi and seating for customers
  • We host cultural events and coffee ceremonies

Service Hours

Our coffee house is open Daily: 7:00 AM - 11:00 PM. We reserve the right to modify our hours of operation with reasonable notice.

Customer Conduct

Expected Behavior

All customers are expected to:

  • Treat staff and other customers with respect and courtesy
  • Follow reasonable instructions from staff members
  • Maintain appropriate noise levels for the comfort of others
  • Use our facilities responsibly and safely
  • Respect our property and equipment

Prohibited Activities

The following activities are prohibited on our premises:

  • Disruptive or inappropriate behavior
  • Smoking in non-designated areas
  • Bringing outside food or beverages (except water)
  • Using our WiFi for illegal activities
  • Damaging or defacing property
  • Harassment of staff or other customers

Reservations and Orders

Table Reservations

  • Reservations are subject to availability
  • We reserve the right to hold tables for 15 minutes past reservation time
  • Cancellations should be made at least 2 hours in advance
  • Large groups may require special arrangements

Food and Beverage Orders

  • All orders are subject to availability
  • Prices are subject to change without notice
  • Special dietary requirements should be communicated when ordering
  • We strive to accommodate allergies and dietary restrictions

Payment Terms

Accepted Payment Methods

  • Cash (Turkish Lira)
  • Credit and debit cards
  • Mobile payment applications
  • Contactless payment methods

Payment Policies

  • Payment is due upon receipt of service
  • All prices include applicable taxes
  • Tips are appreciated but not required
  • We reserve the right to refuse service for non-payment

Liability and Disclaimers

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for personal belongings left unattended
  • We are not responsible for allergic reactions to food or beverages
  • We are not liable for accidents or injuries on our premises
  • Our liability is limited to the amount paid for our services

Health and Safety

  • Customers consume food and beverages at their own risk
  • We maintain high hygiene and safety standards
  • Customers should inform us of any allergies or dietary restrictions
  • We follow all applicable health and safety regulations

Intellectual Property

All content on our website and in our coffee house, including:

  • Menu items and descriptions
  • Photographs and images
  • Branding and logos
  • Website content and design

is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without permission.

Privacy and Data Protection

We are committed to protecting your privacy. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website or display in our coffee house. Your continued use of our services constitutes acceptance of the modified Terms.

Termination

We reserve the right to refuse service or terminate access to our coffee house for:

  • Violation of these Terms
  • Inappropriate behavior
  • Non-payment for services
  • Any other reason at our discretion

Governing Law

These Terms are governed by the laws of Turkey. Any disputes arising from these Terms or our services will be subject to the jurisdiction of Turkish courts.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Address:
Alemdar, Molla Fenari Sk. No:4, 34110 Fatih/İstanbul, Türkiye

Phone:
+90 537 212 38 39

Email:
[email protected]

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